Chiara. for B&B Hotels

Current situation

A shop, a bar, and no tools
to run them.

The PMS charges, but doesn't manage

One order at a time. No stock, no margins, no sales data.

You sell, but you don't know what, how much or why.

The counter is losing sales

No digital menu, no suggestions, no upsell.

Every guest interaction is a missed opportunity.

Manual and fragmented operations

Gut-feel restocking. Dead stock nobody notices. Promotions impossible to automate.

Everything requires manual intervention.

Zero friction deployment

Same hardware.
New business.

No installations. No technicians. No new hardware.
A new hotel live in minutes.

Same reception computer

Works on the existing reception computer. Zero changes.

Same ID scanner

Use the existing ID scanner. No new hardware needed.

Native Lean PMS integration

Invoicing, payments and accounting through Lean. More than an integration.

Zero friction to deploy

Cloud-native. A new hotel live in minutes.

More revenue

Turn every guest touchpoint
into revenue.

Chiara puts smart selling on autopilot — in the shop, at the counter, and in the guest's hands.

Digital menu

Order from anywhere.

Guests browse and order from the lobby, their room, or your existing self-service kiosks — no app download required. QR code access, multi-language, always up to date.

Smart menu

The menu sells for you.

Chiara automatically ranks and highlights the most profitable products — based on margin, popularity and stock. Top picks surface first, Netflix-style, in both the digital menu and the staff app.

Dynamic pricing

Higher occupancy.
Higher revenue.

Every morning Chiara reads hotel occupancy from Lean PMS and automatically adjusts prices for the day — within the limits you define. No manual work, no decisions to make. When the hotel is full, margins improve automatically.

Promotions

Happy hour. Bundles. 2x1.
Automated.

Configure promotions once at chain level and they apply automatically across every hotel and every outlet. Calculated and applied at checkout without any manual intervention.

Less work

The shop runs itself.

Less manual work. More time for the guest.

Smart inventory

Never run out.
Never overstock.

Purchase orders generated automatically based on real sales data and current stock levels. The system orders what's needed before it runs out — without anyone having to check.

Centralised reporting

Sales, margins, stock and promotions across all hotels — one real-time view, no spreadsheets.

Chain management

Catalogue, pricing and launches managed from HQ. Configure once, live everywhere instantly.

Unified billing

Invoicing and cash management centralised in Lean PMS if required. Single settlement, no manual work between systems.

Built for chains

One platform.
Every hotel. Total control.

What you configure today at HQ is live in every hotel immediately.

Centralised catalogue

One change at HQ, live in every hotel instantly.

Per-hotel flexibility

Chain sets the rules. Each hotel adapts within them.

Unified reporting

Full chain performance in one view. Data, not intuition.

Lean PMS integration

More than an integration.

A deep, native integration built specifically for Lean — so everything flows without manual intervention.

Magic link access

Access Chiara from Lean via magic link. No separate login.

Unified invoicing & payments

All sales and payments through Lean. BOF files for JD Edwards — automatic.

Customer data & consumption history

Guest profiles and consumption history synced with Lean, CRM and BI.

B&me loyalty discounts

B&me benefits applied automatically at checkout.

Chiara.

Point of Sale

NATIVE INTEGRATION

Magic Link (SSO)

Unified Invoicing (BOF)

Customer Data

Revenues

B&me Discounts

Vouchers & more

Lean PMS

Hotel Management

The POS built for
B&B Hotels.

A shop, a bar, and no tools
to run them.

Same hardware.
New business.